Shipping & Returns
A smooth, reliable and premium shopping experience.
Shipping Information
Standard Shipping — FREE
We currently offer one shipping method for all orders.
- Estimated delivery: 2–6 business days
- Shipping: Free
- Tracking: Sent by email after dispatch
Delivery times may occasionally vary during peak seasons, holidays, or courier-related delays outside of our control.
Returns & Refunds
30-Day Free Returns
We offer free returns within 30 days from the date of delivery.
- Items must be unworn, unused, and in original condition
- All original packaging must be included
- Proof of purchase may be required
For hygiene reasons, SELORA OFFICIAL reserves the right to refuse returns that do not meet our return conditions.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.
Our customer care team will review your request and help resolve it as quickly as possible.
Contact Us
For any shipping or return questions, contact our customer care team:
seloraofficial@outlook.comOnce your return request is approved, we will provide detailed return instructions.